Legal
Privacy Policy
How we handle personal information for the Sleep Buddy Kids Shop.
Who we are
Sleep Buddy Kids is operated by Space Lab Apps Pty Ltd (Australia). ABN 59 686 002 817. Registered office: 25 Sowden Drive, Samson WA 6163, Australia. Privacy questions: support@sleepbuddykids.com or info@sleepbuddykids.com.
Information we may collect
Depending on how you use the shop, this may include:
• name and contact details
• billing and, where applicable, shipping details
• order details and history
• payment transaction information processed by our payment providers
• support communications you send us
• technical data such as IP address and browser/device information, where applicable
• cookies or similar identifiers used by the storefront, hosting, checkout, or payment providers for operation, security, fraud prevention, or payment processing
• browser localStorage used for the storefront cart
How we use information
To fulfil orders and provide downloads; process payments; send order-related email; provide customer support; protect the shop (including fraud and security); and for legal, accounting, or record-keeping purposes.
Services involved in running the shop
We use trusted service providers to operate the shop, process payments, host our services, send transactional emails, and provide security and fraud prevention. Payment providers may include Stripe and/or PayPal. These providers process payment information according to their own privacy practices.
Retention and security
We keep order and related records as needed to run the shop, provide support, and meet legal or accounting needs. We use reasonable technical and organisational measures designed to protect personal information. No method of transmission or storage is completely secure.
Access and correction
You can contact us about personal information we hold in connection with the shop, or ask us to correct it, at support@sleepbuddykids.com. Please include enough detail for us to identify your request (for example an order number).